Customer service

I hate phoning these big companies unless I absolutely have to, because you have to be directed from one department to another or put you on hold indefinitely with horribly constructed music blaring at your ears.

So I phoned Public Bank today, ‘cause I was lazy to go out to the bank itself to enquire. The first time I phoned, I enquired about the procedures to create an account for our Leo Club. Despite telling this guy repeatedly that our club is registered, he insisted that we need to register at the Registrar of Societies, and get the files and minutes of the club “before I explain further”. Sounds pompous to me.

So after phoning Mrs V and yadayada, I phoned PB again and was put on hold - for eternity, had I not gotten fedup and hung up. And I phoned again, directed to Customer Service and put on hold, same person picked up and said will direct me to a Manix Chew, and put on hold again.

Fuck it, I give up. Phoning TMNet about Streamyx last time was a bad enough experience.